Nettfunder does not offer refunds. A Project Creator is not required to grant a Backer’s request for a refund unless the Project Creator is unable or unwilling to fulfill the reward.
Creators are required to fulfill all perks of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill.
Creators may cancel or refund a Backer’s pledge at any time and for any reason, and if they do so, are not required to fulfill the perk.
Funds collected for successfully funded projects through the Nettfunder platform are non-refundable and Nettfunder is not responsible for issuing refunds to Backers. Nettfunder transfers the funds to the Creator for successful projects after the project deadline. Project Creators may initiate refunds at their own discretion. If, for any reason, Nettfunder is required to refund monies to Backers, the Creator will fully compensate Nettfunder for the amount refunded as well as any associated costs, including but not limited to transaction or administrative costs.
Users understand and agree that any attempt to make any charge back or otherwise reclaim or obtain a refund of or a credit against any fees paid for the service without first having obtained prior written consent to refund shall entitle Nettfunder to deactivate your account unless and/or until such time as the fees are repaid or a credit or refund is agreed with Nettfunder. Deactivation will include all access to the service including previously purchased additional features and/or the free aspects of Nettfunder.
Nettfunder reserves the right to cancel a project listing and refund all associated members’ payments at any time for any reason. Please contact firstname.lastname@example.org for further information.